Technology Voucher Programme (TVP)

Objective

Launched in November 2016, TVP aims to support local enterprises/organisations in using technological services and solutions to improve productivity, or upgrade or transform their business processes.

Eligibility

Local entities fulfilling the following requirements are eligible to apply for funding under the TVP:

(a)(i) Registered in Hong Kong under the Business Registration Ordinance (Cap. 310); or

(a)(ii) Incorporated and registered in Hong Kong under the Companies Ordinance (Cap. 622); or

(a)(iii) Established in Hong Kong by relevant ordinances as statutory bodies;

AND

(b) Not a listed company in Hong Kong, and not a government subvented organisation3 or subsidiary of any government subvented organisation3;

AND

(c) With substantive business operation in Hong Kong which is related to the project under application at the time of application.

Key Features

  • Provide funding for projects on a 3 (Government):1 (enterprise/organisation) matching basis.
  • Cumulative funding ceiling per enterprise/organisation: HK$600,000.
  • Up to 6 projects per enterprise/organisation.

Enquiry: +852 52225828

List of Typical Technological Services and/or Solutions covered by TVP

(I)    Productivity / Business Process
(a) Appointment scheduling and queue management system An appointment scheduling and queue management system allows the customers to book and change appointments. The system sends customised notifications to the staff and the customers of confirmations, reminders and pending appointments. The system should have an interface to integrate with any existing Customer Relationship Management (CRM) systems. Its queue management may allow the customers to leave the store while waiting for service, thereby eliminating physical queues. The system may send SMS notifications to inform customers of their queue number, estimated waiting time and when their waiting time is over. It generates reports that track the efficiency of queue management.
(b) Augmented reality (AR) technologies system AR is a live direct or indirect view of a physical, real-world environment whose elements are supplemented by computer-generated sensory inputs such as sound, video, graphics or GPS data. Information about the environment and its objects is overlaid on the real world, which allows users to manipulate them interactively. AR technology can enhance the current perception of reality and has a wide range of potential applications such as digital marketing, education and gaming.
(c) Big data and cloud-based analytics solution Big data and cloud-based analytics technology offer new opportunities for business intelligence analytics. The unprecedented volume, velocity and variety of data available and accessible over the Internet, e.g. business demand trends, climate information, road traffic condition, mass transportation demands, science and researches, etc., have enabled businesses and research institutes to develop advanced decision-making capabilities. The solution can provide a scalable and portable computing environment to give useful insights into phenomena and collective behaviours, providing the basis for informed decisions and intuitive services.
(d) Building information modeling (BIM) system BIM is a digital representation of physical and functional characteristics of a facility. It shares knowledge, resource and information about a facility forming a reliable basis for decisions during its life-cycle from conception to demolition. A BIM solution can provide software tools for automating different processes in design, construction and operations.
(e) Computer Aided Design (CAD) Computer Aided Design (CAD) software is used to increase the productivity of the designer, improve the quality of design, improve communications through documentation, and to create a database for manufacturing. CAD solutions may also cover the following: Computer Aided Industrial Design (CAID) is a subset of CAD software that can assist in creating the look-and-feel, or industrial design aspects of a product in development. CAID helps the designer focus on the technical aspect of the design methodology rather than the sketching and modelling aspects, contributing to the selection of a better product proposal in less time. Output from the CAID software can be imported into a CAD programme for pre- production testing, adjustment, and generation of technical drawings and manufacturing data such as CNC tool-paths.Computer-Aided Manufacturing (CAM) is the use of software to control machine tools and related ones in the manufacturing of workpieces or in all operations of a manufacturing plant, including planning, management, transportation and storage. Its primary purpose is to create a faster production process and components and tooling with more precise dimensions and material consistency, which in some cases, uses only the required amount of raw material (thus minimizing waste), while simultaneously reducing energy consumption.Plant Layout Optimisation and Simulation is the use of computer simulation for effectively portraying the working efficiency of any production system. It can simulate the stochastic and the dynamic properties of individual processes, and thus predict their behaviour over a user defined period.  Simulation software is a very useful tool adopted and implemented by manufacturing companies to derive an optimum solution to their manufacturing problems and aim at higher returns from the process.
(f) Clinic management system Clinic management system automates day-to-day administration and management of tasks in clinics. It streamlines clinic management processes such as in-patient record management, appointment bookings, medical billing and payment and drug inventory management.
(g) Cyber security solution In recent years, there is an increasing trend in the frequency and varieties of information security threats and cyber attacks. At the same time, cyber threats continue to grow in scale and sophistication. Cyber security solutions can provide organisations the means to defend against cyber attacks and malicious activities over the Internet as well as disaster recovery solutions so as to minimise the risk of loss and threats to their information systems.
(h) Document management and mobile access system A document management and mobile access system synchronises digital documents across multiple sites for sharing among company employees. Local data is backed up and stored in the storage system, enabling disaster recovery, archiving and rapid access as needed. Additionally, data access can be optimised for each remote site with a central point of management. The system enables scanning, storage, retrieval, sharing, tracking, revision and distribution of documents. It reduces the need for manual handling of documents. For cloud-based solutions, data should be encrypted end-to-end.
(i) Electronic inventory management system An electronic inventory management system automates inventory management processes, monitors stock availability and streamlines tracking of transaction data. The system generates inventory reports and sends notifications on stock movements and status. The system’s interface should allow integration with any existing accounting management and point-of-sales (POS) system.
(j) Electronic procurement management system An electronic procurement management system is an all-in-one procurement system that automates procurement processes for Business-to-Business buyers and suppliers. The system enables seamless electronic execution of supply delivery, ordering, goods receipt and invoice generation. The system may have an Application Programming Interface (API) that integrates with any existing accounting and inventory management system.
(k) Enterprise resource planning (ERP) solution An ERP solution is a suite of business management applications for an organisation to collect, store, manage and interpret data from various business processes or activities such as accounting and finance, inventory management, marketing and sales management, manufacturing and production planning etc. It usually consists of a centralised database management system to maintain and track business resources. The solution can facilitate information flow and the decision making processes between all business functions and relevant stakeholders. Typical ERP solutions cover the following systems – CRM system – allows a company to interact with current and potential customers, and provides a centralised record of all client details and contact history. It provides customer support, case management and knowledge base. The system may provide dashboard/reports to allow sales teams to view, analyse and manage sales activities, objectives, leads generated, leads follow-up efficiently. The system may have an interface that integrates with the company’s accounting software and email systems.
Customers and membership analysis and management system – allows an organisation to manage membership for different applications or activities. It usually consists of a member database which consolidates and maintains membership information. The database also helps analyse members’ information to enhance customer relationship. It can also streamline the  process of issuing renewal reminders, payment processing as well as organising events and activities. Some systems may also provide interfaces for accessing the membership information through websites or mobile applications.Human resources management system – automates staff roster scheduling and generates attendance and overtime reports, enabling companies to eliminate manual processes and effectively allocate manpower resources. The system’s API should integrate with the company’s existing employee record and payroll system.Planning and scheduling system – performs planning and scheduling of work while considering material and capacity constraints. It is an optimisation or simulation on capacity scheduling, sourcing, capital planning, resource planning, forecasting, demand management, and others. The system would consider operation constraints and rules for performing real-time planning, scheduling and capacity analysis.Warehouse/inventory management system – facilitates management in daily planning, organising, staffing, directing, and controlling the utilisation of available resources, to move and store materials into, within, and out of a warehouse/inventory.
(l) Fleet management system A fleet management system uses telematics and GPS tracking technology to provide the company a complete overview of its fleet’s real-time location and operating condition. The system allows companies to tailor the fleet journey, manage cost control, improve fleet utilisation and improve productivity.
(m) Intelligent Robot (Industrial Robot and Service Robot) Applications An industrial robot is a robot system used for manufacturing. Industrial robots are automated, programmable and capable of movement on two or more axes. Typical applications of robots include welding, painting, assembly, pick and place for printed circuit boards, packaging and labelling, palletising, product inspection, and testing; all accomplished with high endurance, speed, and precision. They can assist in material handling. Service robots assist human beings, typically by performing a job that is dirty, dull, distant, dangerous or repetitive, including lifting heavy or fragile objects. They typically are autonomous and/or operated by a built-in control system, with  manual  override  options.  The  term  “service  robot”  does  not  have  a  strict technical  definition. The  International  Organisation  for  Standardisation defines  a
“service robot” as a robot “that performs useful tasks for humans or equipment excluding industrial automation applications”.
(n) Location based services (LBS) A LBS is a software-level service that manipulates location data. It includes services to identify the location of a person or object, and it may be applied in social networking, entertainment, security etc. Many outdoor and indoor location systems are  available, using GPS, GSM localisation, and local-range technologies such as Bluetooth low energy, Radio Frequency Identification (RFID), etc.
(o) Logistics management system Logistics management is the part of supply chain management that plans, implements, and controls the efficient forwarding, reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption. Logistics management system often leverages RFID and other advanced IT technologies such as barcode and network communications, so as to enable seamless integration with the information requirements for the various parties involved in the supply chain. These systems can improve and optimise the operation and management of the supplier while supporting and improving regulatory supervision, and enhance customer service by allowing the tracking of goods and services involved.
(p) POS system A POS system may include product checkout, payment transaction, receipt issue, stock control or other higher-end functions such as customer database, inventory management, sales trend and profit analysis etc., through the use of customised hardware and software. Some add-on packages in the market can enable retailers integrating the standard POS functions into their specific business processes, such as – Restaurant table management – enable checking the queuing status and food order status.Order and delivery management – enable placing order through mobile applications, and checking the delivery status.Customer relationship management – enable the provision of loyalty programmes and marketing campaign.
(q) Product Management System A product management system is a software system that allow a company to organise, control and manage a wide range of product data. It may include the following – Product data management (PDM) is the use of software to manage product data and process-related information in a single, central system. This
information includes computer-aided design (CAD) data, models, parts information, manufacturing instructions, requirements, notes and documents. (ii) Product lifecycle management (PLM) is an information management system that can connect processes and data across the entire product lifecycle, from initial product ideation, design, production to customer. The system allows company to manage all information in a centralised information platform to improve the communication efficiency and assure all the users on the same page.
(r) Quick response management (QRM) system Quick Response (QR) is both a management paradigm and methodology that allows supply systems to react quickly to changes and improves their performance. It is particularly relevant to the Fast Moving Consumer Goods and Fashion industries. QR works by compressing the time between product or service design concept and arrival on the shelf. It takes advantage of recent technologies such as POS tracking and Electronic Data Interchange to constantly update estimates of true consumer demand, and then places intelligent re-orders for goods with their suppliers.
(s) Real-time manufacturing tracking system Real-Time manufacturing tracking system can provide effective information flow to achieve optimal production management among the involved enterprises. Employees and different manufacturing resources such as machines and materials are usually equipped with RFID devices to allow real-time data communication. Manufacturing information processing methods are also established to calculate and track the real-time manufacturing information such as manufacturing progress, inventory etc. to support real-time production management.
(t) School Management System School Management System is a software package which facilitates school administration and the communication between parents/students and school management/teachers. The system is capable to manage school administration activities such as student enrollment, teacher management, attendance, class schedules and timetables, class activities, study materials and exercises, noticeboard, accounting etc. Some can also provide mobile applications for parent- teacher communication.
(u) Solutions to facilitate compliance with manufacturing standards For many manufacturing industries, there are technical, legal and corporate requirements, regulations and practices, with which manufacturers must comply in order to produce and market their products. Some typical examples of such standards include those originating from the US Food and Drug Administration, US Environmental Protection Agency etc. Examples included clean-room technologies for pharmaceutical industry.
(II) Testing and Certification1
(a)   Energy management system (ISO 50001)
(b) Environmental management system (ISO 14001)
(c)   Information security management system (ISO/IEC 27001)
(d) Testing Solutions for Traditional Chinese Medicines (TCM) For TCM industry, testing is an essential and critical step of demonstrating product compliance with testing standards. Testing solutions are required to meet various technical and legal regulations as well as product certification. Examples include the testing of proprietary Chinese medicines (pCm) to fulfill the pCm registration requirements, testing of Chinese Materia Medica for certification and testing solutions to meet Good Manufacturing Practice (GMP) requirements.
(III) Environmental Protection
(a) Energy management system Energy management systems are commonly used by individual commercial entities to monitor, measure, and control their electrical building loads. It can provide metering, submetering, and monitoring functions that allow facility and building managers to gather data that allows them to make more informed decisions about energy activities across their sites.
Waste management technologies Waste management technologies can be adopted to reduce waste generation and enhance the recycling operation.    Examples include – glass imploder – converts glass bottles into cullets at the collection points in order to save storage space prior to delivery for the next recycling process; andautomatic plastics sorting system – uses sensors to sort out the target plastic wastes from the mixed plastic wastes.

Enquiry: +852 52225828

TVP: https://www.itf.gov.hk/tc/funding-programmes/facilitating-technology/tvp/